by CIA Team | Sep 12, 2025 | Business Process Redesign, Uncategorized
by Heather Korbulic, Stephanie Martin, Laura Rich, and Alissa Surges Reno. A place that evokes the sounds of slot machines, makes you sing Johnny Cash, or has you doing some new-boot goofin’. As an ISM attendee, you might be thinking your only food and drink options...
by CIA Team | May 29, 2025 | Child Care, General
We are excited to welcome Laura Hobbelman to C!A® as our new Director, Human Services — a role that perfectly aligns with her career-long mission: using technology as a force multiplier for those working to protect and support vulnerable families. Laura brings more...
by CIA Team | May 8, 2025 | Business Process Redesign
A little over two years ago, Oklahoma Human Services Adult and Family Services (AFS) began a program improvement initiative and, in doing so, took a significant step towards transforming their safety-net operations for the better. Since then, AFS has improved their...
by Peter Brady | Apr 15, 2025 | Business Process Redesign
Optimizing State Workforce Agencies in an Uncertain Economy One of the key indicators of a nation’s economic health is its unemployment rate. As the economy naturally ebbs and flows, the demand for essential public services – including unemployment benefits – rises...
